Privacy policy
This notice explains what personal data we collect when you visit conservatoriofotochimica.com or place an order, why we use it, who we share it with, and what rights you can exercise, in accordance with Regulation (EU) 2016/679 ("GDPR").
For details about cookies and similar technologies, see our separate cookie policy.
What data we collect and why
Data needed to complete an order
Name, email address, phone number, shipping address. We collect these to process the order, calculate shipping, deliver the parcel, and communicate order updates (confirmation, shipping, delivery issues, returns).
Legal basis: performance of the sales contract
Payment data
Payment is handled entirely on Stripe's secure systems: we never receive or store your card details. Stripe processes this data as an independent data controller, under its own privacy policy.
Legal basis: performance of the sales contract
Contact messages
If you contact us through the contact form or by email, we keep the content of your message and your email address so we can reply.
Legal basis: legitimate interest in responding to user inquiries
Who we share your data with
We don't sell or share your data with third parties for marketing purposes. We only share it with the providers strictly necessary to deliver the service you requested:
- 01Stripe — payment processing
- 02Shipping carriers (via Packlink) — delivery of your order
- 03Resend — sending transactional emails related to your order (confirmations, updates, refunds)
- 04Supabase — technical infrastructure hosting the site and the order database
How long we keep your data
We keep order-related data for as long as needed to manage the order itself, any returns or warranty claims, and for the period required by applicable tax and accounting regulations. Contact messages are kept only for as long as needed to handle the request.
Your rights
You may request access, correction, deletion, or restriction of the processing of your data, or object to it, at any time by writing to the email address at the bottom of this page. You also have the right to lodge a complaint with your national data protection authority if you believe the processing of your data breaches applicable law.
Privacy questions
For any question about this policy or to exercise your rights, write to us at info.fotochimica@gmail.com.